When will the new app be available to use?
The new app will be ready to begin using on 17 March 2025. We’ll send you a communication when it’s time to switch over.
FAQ Category: Updates to your online experience
How can I manage my account?
You can manage your credit card account through the Kogan Money Credit Cards Mobile App on your mobile device as well as through our Online Servicing channel at cards.koganmoney.com.au. Both platforms allow you to perform functions such as:
Do I need to set up biometric login again?
Yes, once you’ve logged in for the first time, you’ll need to set up biometrics again if you’d like to continue using it.
Will my login details change?
Yes, your login details will change. You can retrieve your new User ID directly from the new app or Online Servicing channel when the new experience is available. You’ll be guided through how to retrieve your new User ID and set a new password when you get there. If you can’t retrieve your new User…
What if I don’t do anything?
The current Kogan Money Credit Cards Mobile App and your existing User ID and password will be retired and won’t be accessible after 14 March 2025, so you’ll need to switch over to the new one to continue managing your card and rewards via the app. If you prefer to use our Kogan Money Credit…
Why do I need to download a new app?
We’re moving to a new system which allows us to roll out new features and additional security. We’ll retire our current app when the new one becomes available.