Contact Us | Kogan Credit Card

Contact Us

Need help? Chat with us

We are happy to answer your questions via our mobile app. Download the Kogan Money Credit Card Mobile App and chat with us via the ‘help’ section.

Have you checked out our FAQs?

The best way to get an instant answer to your question is to visit our FAQs page. There you will find answers to commonly asked questions.

Submit an online enquiry

If you cannot find an answer to your question, you can submit an online enquiry


For information about our complaints handling process, please click here.

Report a lost or stolen card

1300 415 445

+612 8288 2061 (from overseas)

Please contact us to report a lost or stolen card, a potential fraud or security issue with your account or card or to close your account.

Financial hardship

1800 133 397

Monday – Friday 9:00am-9:00pm

Accessibility support

For Customers who may have hearing and or speech impairments to make and receive phone calls or who may have difficulty speaking English:

National Relay Service

Telephone Typewriter (TTY) Users – call 133 677 and request 1300 415 445

Speak and Listen Users – call 1300 555 727 and request 1300 415 445

Internet Relay Users – connect to the NRS website and request 1300 415 445

Interpreter Services for customers with limited English

Learn how our interpreters can help you with information on our products and services.

At Kogan, we recognise that you may prefer to speak to us in a language other than English. Our interpreters speak a wide variety of languages. Contact us on 1300 415 445 and we can arrange for an interpreter to help you (subject to availability).