FAQ Category: Rewards

If you would like to claim for missing Rewards Points, you can chat with us by logging into the Kogan Money Credit Cards Mobile App > ‘Help’ > ‘Chat with us’.

You can redeem your Rewards Points in two ways: You may use your Rewards Points to pay for certain selected transactions that we present to you via SMS, Kogan Money Credit Cards Online and the Kogan Money Credit Cards Mobile App. You can use your Rewards Points for purchase at the Kogan.com checkout. For more…

No, you are unable to transfer Reward Points to a Frequent Flyer program. You may redeem Rewards Points for eligible purchases on Kogan.com using Pay with Points or for certain eligible transactions that we present to you via SMS, Kogan Money Credit Cards Online or the Kogan Money Credit Cards Mobile App.

If you have not received a product you have purchased from Kogan.com using your Rewards Points, please contact Kogan.com for assistance. Click here for help options available.

Rewards Points are awarded in respect of Eligible Transactions. The number of Rewards Points awarded is calculated by reference to the Australian Dollar amount of the Eligible Transaction. You will earn the following: 2 Rewards Points for each whole Australian Dollar spent on Kogan.com 1 Rewards Point for each whole Australian Dollar, for all other…

No, rewards points cannot be transferred to other individuals.

Yes, you can make a partial Rewards Points redemption. The remaining balance will be charged to your chosen payment option.

If you have received a faulty or damaged product purchased from Kogan.com using your Rewards Points, please contact Kogan.com for assistance.

Your Rewards Points earn is uncapped.

To re-link your Kogan Money Credit Card to your Kogan.com account, login to your Kogan.com account > ‘Card Rewards’ > ‘Unlink Card’ > follow the prompts.