I’m struggling with my finances and can’t make a payment. What are my options? I’m struggling with my finances and can’t make a payment. What are my options? B I’m struggling with my finances and can’t make a payment. What are my options? If you are unable to make a credit card payment or think you may have trouble making your credit card payments in the future, please contact us on 1800 133 397 so we can discuss what financial support might be appropriate for you.