If you are experiencing financial difficulty which means you can’t keep up with your payments, please contact us on 1800 133 397.
We can work with you to find a solution that best meets your needs – the following options may be available:
Reduced payment arrangement – if you can’t make the full or minimum monthly repayments, it’s best to keep making smaller payments if you can. We may discuss a reduced payment arrangement with you.
Temporary payment break – If you can’t make payments we may discuss a temporary payment break for you. We will also discuss with you a plan for you to be able to resume repayments, following the payment break.
Please note that amounts in arrears, and interest that you incur, will continue to increase whilst you have one of the above arrangements in place, so these options may not be suitable. You will also not be able to use your card for the duration of these arrangements.