How to set up a new AutoPay after 17 March 2025?

Your chosen account must be in your name, and there must be enough funds available on the Payment Due Date (listed on your statement) to avoid missed payments and subsequent fees or charges.​ Here’s how to set up a new AutoPay after 17 March 2025:

1. Go to koganmoney.com.au/important-information ​
2. Download and print the Direct Debit Request (AutoPay) form​
3. Complete and sign the form​
4. Return your completed form to us via the email or mailing address provided​. We’ll process the request within 3-5 business days of receiving your completed form

Once the payment has been set up, please note it can take up to 2 business days from the date of the payment for your Direct Debit AutoPay payment to be cleared from the bank account being debited. Until the payment is cleared, these funds will not be available for use.