You do not need to be acting in an official capacity, on behalf of the Estate, to provide us with initial notification of the deceased customer’s passing. If you need to contact us about the loss of a loved one you can do this over the phone or through mail. By phone: 1300 415 445…
The loss of a family member or friend is a difficult time in your life, and we are here to help. Once we are notified that a customer has passed away, a letter will be sent outlining the additional information required, which will include information on who can act as the “eligible representative” and the…
Q Life Telephone and online counselling service for LGBTIQ individuals impacted by domestic and family violence. Telephone : 1800 184 527 3pm to Midnight every day Website : https://qlife.org.au/ No to Violence Men’s referral confidential counselling service for male perpetrators of violence wanting to address and change their behaviours. Telephone : 1300 766 491 Monday-Friday 9:00am-5:00pm Website : https://ntv.org.au/ Domestic Violence resource…
If you find yourself in a vulnerable position and it is safe to do so, contact our Customer Service Team Call us on 1300 415 445. Or if calling from outside Australia: +61 3 9192 4431 on to understand the support options available. We’re here from 8am to 6pm (AEST) Monday to Friday. The sooner you reach out, the sooner…
Domestic and family violence refers to a situation where one person in a relationship or family hurts others or makes them feel unsafe. People facing domestic violence will often need help protecting their finances and gaining financial independence. We are here to help. Some of the forms that domestic and family violence can take include…
The promotion credit will be applied to your Kogan.com account within 10 weeks after the end of the qualifying period and will expire 12 months from the date it is applied.
Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, refunds and chargebacks, purchases of foreign currency and travellers cheques, transactions made in operating a business, payments to other Citi branded Accounts, fees and charges such as interest and ATM charges, transactions made using Rewards Points and…
To activate the Kogan First Membership that comes with your Kogan Money Credit Card, you’ll need to link your Kogan Money Credit Card to your Kogan.com account. After you’ve setup your Kogan.com password, click on ‘Card Rewards’ and follow the prompts to add your card details. At the bottom of the form, you’ll see a…
Once your Kogan Money Credit Card application is approved, we’ll automatically create a Kogan.com account if you don’t already have one. The account will be created with the email address used in your Kogan Money Credit Card application. Once your account is created, an email will be sent to you with a prompt to set…
How do I activate my Kogan Money Credit Card? When you log in to the Kogan Money Credit Cards Mobile App or Kogan Money Credit Cards Online you will automatically be prompted to activate your new card. What do I do if I’m having trouble activating my Kogan Money Credit Card? If you’re having trouble…