Domestic and family violence refers to a situation where one person in a relationship or family hurts others or makes them feel unsafe. People facing domestic violence will often need help protecting their finances and gaining financial independence. We are here to help. Some of the forms that domestic and family violence can take include…
The promotion credit will be applied to your Kogan.com account within 10 weeks after the end of the qualifying period and will expire 12 months from the date it is applied.
Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, refunds and chargebacks, purchases of foreign currency and travellers cheques, transactions made in operating a business, payments to other Citi branded Accounts, fees and charges such as interest and ATM charges, transactions made using Rewards Points and…
To activate the Kogan First Membership that comes with your Kogan Money Credit Card, you’ll need to link your Kogan Money Credit Card to your Kogan.com account. After you’ve setup your Kogan.com password, click on ‘Card Rewards’ and follow the prompts to add your card details. At the bottom of the form, you’ll see a…
Once your Kogan Money Credit Card application is approved, we’ll automatically create a Kogan.com account if you don’t already have one. The account will be created with the email address used in your Kogan Money Credit Card application. Once your account is created, an email will be sent to you with a prompt to set…
How do I activate my Kogan Money Credit Card? When you log in to the Kogan Money Credit Cards Mobile App or Kogan Money Credit Cards Online you will automatically be prompted to activate your new card. What do I do if I’m having trouble activating my Kogan Money Credit Card? If you’re having trouble…
How long will it take for you to tell me if I’m approved? When you submit your application, we will tell you within 60 seconds whether you are approved, conditionally approved or your application needs further review. You can help us confirm the outcome of your application faster by uploading the requested verification documents as…
Why do you need my documents? We need to verify your identity and income to process your application. How do I upload my documents? In the application form, after you have entered your contact and personal details and submitted your application, you will be provided with the option to upload documents. We recommend that you…
Who can apply for a Kogan Money Credit Card? To be eligible to apply for a Kogan Money Credit Card, you must: be at least 18 years old be in permanent full time or part time employment, or be self employed you receive a regular income be an Australian permanent resident…
How do I make a complaint? Please tell us about your concern so that we can assist you in resolving any concerns you may have. Ensure you provide us with as much detail as you can, including dates, times, and key events. Phone: 1300 350 525 or +612 8288 2062 if…
