You can set your Kogan Money Credit Card as your default payment type by: Going to ‘Settings’ and selecting ‘Wallet & Apple Pay’. Scrolling down to ‘Transaction Defaults’ and tap ‘Default Card’. Selecting your Kogan Money Credit Card.
Yes, you can add your card to Apple Pay or Google Pay. For more information, please visit: Apple Pay FAQs Google FAQs
When you send the documents needed to finalise the account/s, please include a cover letter with the account number and name of the deceased. There is no specific form that needs to be sent with these documents.
The Estate is responsible for the debts of the deceased customer.
Once we have received an official notification of death, we will refund any interest and fees charged since the date of your loved one’s death. If a balance is owed on the deceased customer’s account/s, we will send the “eligible representative” a letter confirming the balance as at the date of death, along with the…
Below is a summary that outlines the list of documents that you are required to provide us to finalise the account/s. Please note that where a document has already been provided, then you will not be asked to provide it again. All documents must be original certified copies. If an ID document is written in…
The eligible representative can request a list of all the direct debits and recurring payments on the account, over the past 13 months, by calling our Customer Support Team on 1300 415 445. We can also assist with cancelling direct debit transactions.
Below is a list of who can act as the eligible representative (you) of the deceased. Executor Next of Kin Solicitors acting on behalf of the Deceased Estate Public Trustees acting on behalf of the Deceased Estate Once we have received and verified all required documentation, the eligible representative will be granted access to the…
Once you have notified us of the loss of your loved one, we’ll: Place a permanent hold on their credit card and/or personal lending account/s; A hold will be placed on the card(s) on the deceased customer’s account, which means that any Additional Cardholder(s) on the account will no longer be able to spend on…
You do not need to be acting in an official capacity, on behalf of the Estate, to provide us with initial notification of the deceased customer’s passing. If you need to contact us about the loss of a loved one you can do this over the phone or through mail. By phone: 1300 415 445…