Statements and Notices
A statement shows all the activity on your Account for a period (Statement Period). It includes how much you’ve spent, the amount you need to pay, the date by which the payment must be received and how to make that payment.
We will generally send or make a statement of Account available to you each month.
We’ll send you an email or SMS to let you know when your statement for the month is available. You can view your statement via the Kogan Money Credit Cards Mobile App or Online.
To access your statements via the Kogan Money Credit Cards Mobile App or Online, choose your Account and then select ‘View statements.’
Kogan Money Credit Card statements are only available electronically (as outlined in the Terms and Conditions for this product). If you need a printed copy of your statements, please download and print them.
If you need to receive printed statements, please contact us. You may also withdraw the consent to receive statements electronically at any time by contacting us. However, if you withdraw the consent, we may need to close your account. If we decide to close your account after considering all relevant circumstances, we will provide 30 days’ prior notice.
Where possible, we will communicate with you about your Card or Account via electronic channels like email. You will still need to maintain a current mailing address with us, as we can’t use electronic channels for all communication.
You can view letters online in the Kogan Money Credit Cards Mobile App or Kogan Money Credit Cards Online under Profile settings > Documents > View letters
