What services are being temporarily paused? - Kogan Money

What services are being temporarily paused?

What services are being temporarily paused?
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What services are being temporarily paused?

As we prepare to transition to new systems, some account services and features will be temporarily unavailable. These include:

  • Adding an additional cardholder will be unavailable between 15 February 2025 and 17 March 2025.
  • If you close your account between 8 March 2025 and 17 March 2025 and have credit owing to you, the automatic credit balance refund option will be unavailable. You can claim the credit balance owing to you by calling us on 1300 415 445.
  • Between 12 March 2025 and 17 March 2025 you’ll need to call us on 1300 415 445 to block a lost or stolen card as you won’t be able to do it online.
Joel Burston
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Kogan Money Credit Cards are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”). NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the products.