Why is my card CVV (Card Verification Value) shown in the Mobile App and Online Servicing different to the CVV on my physical card?
Why is my card CVV (Card Verification Value) shown in the Mobile App and Online Servicing different to the CVV on my physical card?
We’re introducing what is known as a ‘dynamic CVV’ when you view your card details in the Mobile App and Online Servicing as an additional security feature.
Dynamic CVV generates a new, temporary CVV in the Kogan Money Credit Cards Mobile App and Online Servicing every 18 hours and is different to the three-digit CVV printed on the back of your physical card. It changes regularly, making it more difficult for your card information to be misused.
It can be used for payments where you need to provide your card details to a merchant to pay for your subscription services or regular bills. You can also use the dynamic CVV when making online or over the phone purchases where you’re asked to enter or provide your card details to a merchant.