FAQs Archive - Page 7 of 9 - Kogan Money

Archives: FAQs

Withdrawing Cash

How can I withdraw cash from my Kogan Money Credit Card? You can withdraw cash from an ATM/EFTPOS machine using your Kogan Money Credit Card and your Card PIN. You can withdraw up to your available cash limit however there is a maximum of $1000 cash per day. You can also withdraw cash with your…

Keeping Track of Your Balance

How do I view my account balance? To view your current account balance, simply log in to the Kogan Money Credit Cards Mobile App or Kogan Money Credit Cards Online. How do I dispute a transaction on my account? If you don’t recognise a transaction, you can chat with us by logging into the Kogan…

How to activate Kogan First Membership on your Kogan Credit Card.

To activate your Kogan First Membership that comes with your Kogan Credit Card, you’ll need to link your Kogan Credit Card to your Kogan.com Account.  When your Kogan Credit Card application is approved, we’ll create you a Kogan.com account if you don’t already have one. The account will be created using the email address used…

Why might you consider a Balance Transfer?

Balance transfers can help: Save you money on interest, if you are eligible for a promotional balance transfer rate Reduce the annual fees you pay, if you consolidate multiple credit cards balances in one and close other cards Combine multiple monthly payments into one, if you do a Balance transfer from multiple credit cards or…

How will my Balance Transfer affect my interest free days?

While you have an active balance transfer on your account, interest-free days do not apply on purchases. Once your balance transfer is paid off in full, interest-free days will apply on purchases in line with the Kogan Money Credit Cards Terms and Conditions.

How long will a Balance Transfer take to process?

How long will a Balance Transfer take to process? Balance Transfers can take up to 10 business days to process and you should allow additional time for any cheques to be received at the other financial institution. You can monitor your account through Kogan Money Credit Cards Online or the Kogan Money Credit Cards Mobile…

How much can I transfer?

You can request a transfer for amounts between $500 and 80% of the available Credit Limit on your Kogan Money credit card. For example, if you are approved for a $10,000 credit limit, you can apply to Balance Transfer up to $8,000. Your Credit Limit is subject to our credit criteria. A minimum of $500…

What debts cannot be included in a Balance Transfer?

You cannot include the following in a Balance Transfer: Account balances from financial institutions/stores outside Australia Amounts greater than your available credit limit and/or greater than 80% of the credit limit of your Kogan Money credit card