How do I reduce the size of an image I need to provide? If you are using a Mac: Open the image in ‘Preview’ Click on ‘Tools’ > ‘Adjust Size’ Ensure ‘Scale proportionally’ is checked and then either select a smaller size from the ‘Fit into dropdown’ or enter a smaller Width or Height Check…
Who can apply for a Kogan Money Credit Card? To be eligible, you must: Be 18 years old, or older; Have an Australian mobile number and valid email address; Be an Australian resident for tax purposes; and Be an Australian or New Zealand Citizen, an Australian Permanent Resident or a non-resident holding an acceptable Temporary…
What is a One-Time PIN (OTP)? An OTP is a unique PIN that is generated in the Kogan Money Credit Cards Mobile App or can be sent by SMS to your registered mobile phone. OTPs allow us to authenticate your identity before you update your personal details or request other changes to your Account and…
What features are available in the Kogan Money Credit Cards Mobile App? Check your current available balance Review your transactions See your payment due, and when it needs to be paid by Temporarily lock your Card Update your PIN Make BPAY® payments to existing billers View your statements View your Rewards Points balance Chat with…
How do I create an Account? The Kogan Money Credit Cards Mobile App and Kogan Money Credit Cards Online share the same login. Your password was set during the application process, and your Kogan Money Credit Cards User ID would have been communicated to you when your Card was created. If you’ve forgotten either of…
What is an Instalment Plan? An Instalment Plan allows you to make your repayments in monthly instalments at a fixed rate over a set term. You can use an Instalment Plan to receive cash from $500, up to your available credit limit. You can then repay in Monthly Instalments at fixed rate over a set…
What is a balance transfer? Balance transfers can help you save on interest charges by letting you move the balance(s) on your other eligible credit cards or loans to your Kogan Money Credit Card at a promotional interest rate, for a set period. All purchases you make on your Kogan Credit Card during the set…
How do I close my Account? Please contact us via Chat in the Kogan Money Credit Cards Mobile App or Online. Make sure to redeem your Rewards Points prior to Account closure as any outstanding rewards points balance will be forfeited upon Account closure.
What is a statement? A statement shows all the activity on your Account for a period (Statement Period). It includes how much you’ve spent, the amount you need to pay, the date by which the payment must be received and how to make that payment. We will generally send or make a statement of Account…
Is there a minimum credit limit for Kogan Money Credit Cards? The minimum credit limit for our credit card is $6,000. Is there a maximum credit limit for Kogan Money Credit Cards? The maximum credit limit for our credit card is $30,000. How do I change my credit limit? You can request a decrease to…