Will my current Instalment Plan continue?
Yes, any existing Instalment Plans that you have will continue. However, you won’t be able to change the term of your existing Instalment Plans after 10 March 2025.
Yes, any existing Instalment Plans that you have will continue. However, you won’t be able to change the term of your existing Instalment Plans after 10 March 2025.
New cash and statement Instalment Plans: From 13 February 2025 new cash Instalment Plans and statement Instalment Plans will be unavailable. Instalment Plans at Kogan.com (also known as Fixed Payment Options) which allow you to convert eligible purchases into instalments: Will be unavailable from 7 March 2025 for Kogan Money Credit Card holders. We’re working…
Shop with Points and Pay with Points will be temporarily unavailable between 13 March 2025 and 17 March 2025. This also applies to converting transactions via the Kogan Money Credit Cards Mobile App and Online. After 17 March 2025, Pay with Points will be accessible via the rewards portal rather than the transaction history in…
From 17 March 2025, your rewards points balance will no longer appear on your statement. You will be able to view your rewards points balance, Pay with Points and track the rewards you earn on each settled eligible purchase via the new rewards portal in your new Kogan Money Credit Cards Mobile App and Online.…
No. If you don’t want to use the dynamic CVV every time you make an online or over the phone purchase, that’s okay – you can still use the three-digit CVV printed on your physical card.
We’re introducing what is known as a ‘dynamic CVV’ when you view your card details in the Mobile App and Online Servicing as an additional security feature. Dynamic CVV generates a new, temporary CVV in the Kogan Money Credit Cards Mobile App and Online Servicing every 18 hours and is different to the three-digit CVV…
Yes. You can still use the same physical credit card, or the card stored in your digital wallet to make purchases or payments. Your card details visible within the app or online servicing channels will have the same card number and expiry, however the CVV (Card Verification Value) will be different to the CVV on…
Your chosen account must be in your name, and there must be enough funds available on the Payment Due Date (listed on your statement) to avoid missed payments and subsequent fees or charges. Here’s how to set up a new AutoPay after 17 March 2025: 1. Go to koganmoney.com.au/important-information 2. Download and print the Direct…
Yes. We’ll move your existing scheduled AutoPay payments to our new system during the transition.To set up a new AutoPay after 17 March 2025, you’ll need to complete a Direct Debit Request form until this feature returns to our online self-service channels.
Yes. We’ll move your scheduled BPAY® payments to our new system during the transition. If you have given your card details to a merchant to make regular payments, such as subscription services or regular bills, these payments will continue.